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Privacy Policy

Effective Date: 20th January 2025.

At Blooming Wild Floral, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase with us. By using our website, you consent to the practices described in this policy.

1. Who We Are

Blooming Wild is located at 18 Russ Avenue, Seaton SA 5023. You can contact us via email at [email protected] or by phone at 0466 525 409 for any privacy-related concerns.

2. Information We Collect

We collect personal data that you provide to us, including:

  • Comments/Reviews: When you leave comments on our site, we collect the data shown in the reviews form, along with your IP address and browser user agent string to help detect spam.
  • Media: If you upload images to the website, we advise you to avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from these images.
  • Cookies: We use cookies to enhance your experience on our website. Cookies may collect personal information, including your name, email address, and website, for your convenience during future visits. You may opt-out of non-essential cookies through your browser settings.

3. Why We Collect Your Data

We collect your data for the following purposes:

  • To process your orders and deliver products.
  • To communicate with you regarding your orders and services.
  • To improve our website and customer experience.
  • To send marketing communications if you opt-in.

4. How We Use Cookies

  • Essential Cookies: These cookies are necessary for the website’s functionality, including login and comment functionalities.
  • Non-Essential Cookies: These include cookies for analytics and tracking purposes. You can manage or disable non-essential cookies through your browser settings.
  • Cookie Retention: Cookies related to your login details last for up to two days, while screen options cookies last for up to one year. If you select “Remember Me,” your login will persist for two weeks.

5. Sharing Your Data with Third Parties

We may share your data with trusted third parties to process your orders and provide services, including:

  • Payment Processors: To process payments securely.
  • Delivery Services: To fulfill delivery orders.
  • Analytics Providers: To monitor and improve the website’s performance.
  • Gravatar: We may share your anonymized email hash with Gravatar to display your profile picture if you use the service.

These third parties are required to handle your data securely and are not permitted to use your data for purposes other than providing services to you.

6. How We Protect Your Data

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include encryption and secure storage practices.

7. How Long We Retain Your Data

  • Comments and Metadata: Comments and their metadata are retained indefinitely to facilitate follow-up comments.
  • User Data: For users who register on our site, personal information is stored in their user profiles. You can view, edit, or delete this information at any time (except for your username).

8. Your Rights Over Your Data

You have the right to access, correct, or delete your personal data. You can request a copy of the personal information we hold about you by contacting us at [email protected]. You may also request that we erase your personal data, except for data we are legally required to retain.

9. Complaints Handling

If you believe your privacy rights have been violated, please contact us directly at [email protected] or call us at 0466 525 409. If you are unsatisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the last revision will be updated at the top of the policy.

11. Visitor Comments and Spam Detection

Visitor comments/reviews may be checked through an automated spam detection service. If you request a password reset, your IP address will be included in the reset email.